These terms cover two things: using this website, and subscribing to one of our published website maintenance plans. Development projects are governed by the separate written agreement signed for that project, and where that agreement says something different, it takes precedence over this page.
Using this website
The content here is provided for information. We keep it accurate and current, but nothing on this site is a binding offer, a quotation, or professional advice for your specific situation. Prices, capabilities and turnaround times described here may change, and a figure quoted to you in writing for your project always takes precedence over anything published on the site.
Text, images, code and design on this site belong to us or are used with permission. You are welcome to quote or reference our content with attribution. Republishing it wholesale, or presenting it as your own, is not permitted.
Where we link to another website, we do not control it and are not responsible for its content.
Website maintenance plans
Our published maintenance plans are billed monthly in US dollars, plus any applicable tax. Prices are per website. There is no minimum term and no annual plan.
- Billing runs monthly from the date you subscribe, and renews automatically until you cancel.
- You can cancel at any time. Cancellation takes effect at the end of the current billing period, and we do not pro-rate partial months.
- Each plan includes a fixed amount of time each month, tracked in 15 minute increments. Unused time does not roll forward.
- Work beyond the included time is charged at our published hourly rate, and is always quoted and approved by you before it starts.
- We will tell you before doing chargeable work, not after it appears on an invoice.
Plans assume the website is in a maintainable state. If an initial health check finds problems that must be fixed before routine maintenance is meaningful — an unsupported platform version, a compromised installation, missing backups — we will quote that remedial work separately rather than absorb it silently or take a monthly fee for a site we cannot safely update.
Response time targets describe when a person begins work, not when a problem is resolved. Resolution depends on what has broken, and we do not offer a resolution-time guarantee we could not honestly meet.
Hosting, domain registration, plugin licences and third-party subscriptions are not included and remain in your name or your client's. We can manage them on your behalf; we do not own them.
Your responsibilities
- Providing timely access to the systems we need, and telling us promptly when credentials change.
- Providing content, approvals and decisions when the work depends on them.
- Making sure you have the right to give us access to any system or content you hand over.
- Keeping your own backups of anything you cannot afford to lose, in addition to those our plans provide.
Ownership of work
Work produced specifically for you becomes yours on payment. We do not build client projects on proprietary frameworks that only we can maintain, and we do not retain a licence that would prevent another developer working on your project or that lapses if our relationship ends.
We retain ownership of general-purpose tooling, libraries and techniques developed independently of your project, including anything of that kind used in delivering it. This does not affect your ownership of the work itself.
Confidentiality
We treat client names, project details and commercial terms as confidential and work under NDA as standard. Where we deliver white label, we do not contact your clients unless you ask us to, and we do not publish or reference work delivered under your brand without your written permission.
Liability
We take reasonable professional care in everything we deliver. Nothing on the web is risk-free, and we do not warrant that a website will be uninterrupted, error-free or immune to attack.
To the extent permitted by law, our total liability arising from a maintenance plan is limited to the fees you paid for that plan over the three months before the event giving rise to the claim. We are not liable for indirect or consequential loss, including lost profits, lost revenue or lost data, where that loss was not reasonably foreseeable. Nothing here limits liability that cannot lawfully be limited.
Liability on development projects is set by the agreement signed for that project.
Suspension and termination
We may suspend a plan where an invoice is materially overdue, or where continuing would require us to do something unlawful or unsafe. We will tell you before suspending rather than simply stopping. On termination, we will hand over credentials, documentation and access in an orderly way.
Changes to these terms
We may update these terms, and the date at the top will change when we do. Where a change materially affects an active maintenance plan, we will tell subscribers directly and the change will apply from the next billing period, so you can cancel first if you would rather not accept it.
Contact
Questions about these terms can be sent to info@devbion.com or raised by phone on +1 (307) 776-3092.
Devbion's registered address is 150 E B LBBY 1810 SMB 98217, Casper, WY 82601, United States. Formal notices under these terms should be sent there and copied by email.